Schedule Service

Booking online takes just a few steps: enter your vehicle's year, make, model, and mileage, select the type of service you're coming in for, indicate whether you'll need a ride, and pick a date and time that fits your schedule. If you'd rather book by phone, our service team is available at (757) 304-6467.

Have your vehicle's year, make, model, and current mileage on hand, plus a general idea of the service you need — oil change, brake work, tire rotation, and so on. Entering accurate mileage helps our GM-certified technicians pull the right maintenance schedule for your specific vehicle.

Yes. The scheduling tool asks whether you'll need a ride as part of the booking process. Choose that option when you schedule, and our team will arrange transportation so a service visit doesn't derail your day.

That's fine, you don't need a diagnosis to book. Describe the issue (a warning light, a noise, reduced performance) when you schedule, and our GM-certified technicians will pinpoint the cause during your multi-point inspection. If you already know what service you need, you can select it directly.

Availability varies by service type. Routine work like oil changes, tire rotations, and inspections typically has same-week openings, while more involved repairs may take a bit longer to schedule. Booking early gives you the most flexibility on date and time.

Yes. Our GM-certified technicians are equipped to handle most other makes and models in addition to Chevrolet and GMC. Just enter your vehicle information in the scheduling tool and select your service — no need to own a Chevy or GMC to book here.

Your requested date, time, and service details are sent directly to our Franklin, VA service team. We'll reach out if anything needs to be confirmed before your visit, so there are no surprises when you arrive.

Yes, call our service team at (757) 304-6467 and we'll adjust your appointment to a new date and time, or cancel it, whichever works best for you.